My Crazy Office

My Crazy Office is a weekly workplace podcast dedicated to helping listeners navigate their careers. Executive coach Kathi Elster and career therapist Katherine Crowley combine their expertise to solve both serious and silly situations at work. Join Kathi and Katherine as they answer real workplace questions with solid advice and a side of humor. Do you have someone or something at work that’s driving your crazy? Send your questions to info@mycrazyoffice.co. (All submissions kept confidential.)

Living in the Waiting Room

I don’t know about you, but I hate to wait. When faced with a long line at a store, a movie, a food bar or even a gas station, I’m the person who opts out, returning at another time when I won’t have to wait. In fact, until March of this year, waiting for anything seemed like an immense waste of time to me.

That was before the pandemic hit. Before we were all told to shelter in place. Before we understood the importance of social distancing. And before we were asked to wait in line at stores, at banks, at any place where people congregate to conduct their essential business.

Now, waiting is a form of caring, of preventing, of dealing with a situation we don’t yet have under control. We’re waiting for signs that it’s safe for the economy to slowly re-open. We’re waiting to see how schools will operate. We’re waiting to discover when and how sports teams, service businesses, and the entire entertainment industry will re-emerge.

It’s hard to be waiting in so many ways for so many things. The human brain is a planning brain and we desperately want to know what comes next. That unquenchable thirst for answers can mutate into uncomfortable feelings of anxiety, frustration, impatience, agitation, restlessness and even depression.

Today, we are all Living in the Waiting Room. We won’t have to be here forever, but it will be a while before we can re-launch our lives in any significant way. What follows are some thoughts about making the Waiting Room more tolerable:

Bring many forms of entertainment to the Waiting Room– good books, fun movies, knitting projects, crossword puzzles, word games, musical instruments, dance routines, sketch pads, new recipes – anything that takes your attention away from fretting, worrying or obsessing and allows your mind to be creative.

Take physical breaks from sitting in the Waiting Room – Go outside, take a run, go for a hike, yawn, stretch, shake your head and arms, walk around, pound a pillow. Physical movement helps move emotions through your body. Feelings of impatience, frustration and agitation can be reduced by increasing blood flow.

Connect with other people in the Waiting Room – We’ve heard over and over that we are in this together. Nothing confirms that more than striking up conversations with others who are waiting. Even if the novelty of video conferencing has worn off, it’s still essential to reach out to the people you care about and make contact. Human connection lessens anxiety and makes us feel less adrift.

Try not to obsess about when you’re getting out of the Waiting Room – This is a hard request. You know that person in the waiting room who paces back and forth, looks at the time, stares at their phone, insists on being the first to be informed? Don’t be that person. Understand the limits of endless news briefings, medical predictions, scare tactics, and conspiracy theories. None of those items are going to get us out of here faster. And everyone is working on getting things moving again.

One other thing about the Waiting Room – each person, each family has their own set of concerns, their own set of pressures that they are juggling.  Appreciating that we are all dealing with different conditions is part of living in the Waiting Room. You don’t have to feel guilty if your conditions are less difficult than others, but you can be respectful and appreciate the wide range of challenges that each person in the Waiting Room is managing.

Katherine Crowley – Career Therapist and co-owner of K Squared Enterprises

Contact us at info@mycrazyoffice.co for any further help around this topic.

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The Silver Lining – Things I Appreciate About This Quarantine

As an executive coach, I try to show my clients that with every awful business occurrence there is usually a silver lining. You may not see that lining at first, but with time you can see there was a lesson of value.

Not everyone is experiencing or seeing the silver lining at this time. Some of you are losing cherished members of your family and dear friends. Some of you may have lost your job and much needed income.

Some of you may feel angry because your gym is closed.  Most of us desperately need a haircut.  With that said, this quarantine and pause from life, as usual, can be a catalyst for each of us to take stock regarding what might actually be the silver lining.

Below is a list of silver lining comments that my clients have made over the last few weeks:

1 – I don’t miss many of my co-workers.

2 – I’m cooking all my meals and I like it.

3 – I’m sleeping better and don’t feel the pressure to get up earlier than needed.

4 – I like the relaxed attire I get to wear while working.

5 – I have so many fewer emails that my job is more doable.

6 – I’m learning that I like being by myself – I like me.

7 – I’m an introvert so I’m OK dealing with fewer people daily.

8 – I don’t have to commute.

9 – I’m hearing from friends and family that I haven’t spoken to for a while.

10 – I’m reading more, cleaning more, and finding it relaxing.

11 – I’m more appreciative of the essential workers in my city.

12 – Spending more time with my cat/dog and family is really nice.

13 – I can hear the birds singing because there are less cars on the road.

14 – It feels like the planet is healing itself.

15 – I have the opportunity to rethink my values.

16 – I’m realizing how important my supermarket workers are.

17 – I can take care of myself on my schedule throughout the day.

18 – I appreciate my job.

19 – I get to take classes for the job I really want.

20 – I’m learning how to connect with people on line.

21 – I like having access to people and places virtually that are not local.

Hard times teach us valuable lessons that help us grow and plan for the future. What are your silver linings?  If you don’t see them at this time I promise they are there.  You will see them when the time is right.

Kathi Elster – Executive Coach and co-owner of K Squared Enterprises.

Contact us at info@mycrazyoffice.co for any further help around this topic.

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Being Kind to Your Emotionally Exhausted Self

So here we are. For many people this is week six (or more) of sheltering in place.

It’s also week six of home schooling, endless meal preparation, social isolation, working remotely, and celebrating almost every occasion we can think of virtually – on Zoom, Google Chat, FaceTime, Skype and whatever other device or platform appeals to you.

For some, the past six weeks have included sudden, tragic losses of family members or friends. For others, the losses have involved employment, income, daily routines, human contact, favorite past-times or any sense of normalcy. It’s been rough.

As a collective population, we are tired. We keep trying to figure out where we are headed, and when we will be able to return to some form of our pre-Corona lives. In the meantime, we have to manage the feelings of loss, frustration, anger, fear, sadness, and anxiety that are “normal” during a pandemic of these proportions.

While we wait for the next phase of this very strange time, I encourage everyone to find just a few simple ways to be kind to your emotionally exhausted self.  

Here’s what being kind to your emotionally exhausted self could look like:

You stop for a minute every day, and give yourself credit for all you are doing to keep your life (and that of your family and friends) intact.

You take time to cool your system down by going on an extra walk, taking a full lunch break, or enjoying a longer-than-normal shower.

You protect yourself from overworking by instating email curfews — no reading or responding to emails after 10 pm. No opening emails in the morning until you’re out of bed.

You take time to reach out to the people who are able to hear you complain and are gifted at making you laugh. 

You make sure to read, watch, or listen to something pleasurable before going to bed.

You help yourself get better sleep by listening to a meditation or relaxation podcast designed for that purpose.

You forgive yourself for being overly sensitive or irritable during the day. And you forgive others for the same thing.

Being kind to your emotionally exhausted self recognizes that this has already been a long haul, that you have done your best to weather it, and that you will surely continue to carry on. I encourage you to try one or all of these tactics as an act of kindness – your exhausted self with thank you.

Katherine Crowley – Career Therapist and co-owner of K Squared Enterprises

Contact us at info@mycrazyoffice.co for any further help around this topic.

 

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Finding the Essential in Your Work – The Measure of Who We Are is How We Make Ourselves Useful in Chaos

During this pandemic, it’s our essential workers who can travel and physically go to work while the rest of us shelter at home. We naturally and deservingly celebrate these dedicated and courageous members of our workforce. We are forever grateful to our medical workers, police and firefighters, EMT’s, transit workers, mailmen, package delivery folks, food delivery people, supermarket personnel, liquor store workers, military etc.

If you are not considered an essential worker today, that does not mean your work is not important and essential at other times. But, many of my clients are wondering how they can be of service at this time. Some are feeling sad that their work is not needed, and some are discovering what can be essential in what they are doing.

How do you become essential? By making your product or service useful to your customers at this time.

For example, you may want to offer your product or service at a very low cost today in order to insure business in the future. If you have a product, it might be time to put that product on sale to make it more desirable. If you are a hairstylist, fitness trainer or home organizer, you may want to reach out to your clients and see if you can help them do some maintenance with a video call. 

If you are a travel professional, it could be time to reach out to your customers and talk about future trends, or get them excited about what’s next. It’s best to stay in touch. Remember out of sight before you become out of mind.

Ask yourself:   

  • What will my customers need when we emerge – immediate & long term?
  • Should we package our work differently – maybe online?
  • Should we redesign our pricing to incentivize for a while?
  • How can we celebrate our business as essential and necessary?  
  • How can we make it available immediately for service or delivery?
  • How can we celebrate our customers with something that is essential? 

Think out of the box and be generous. Think Strategically:

  • Be useful
  • Be helpful
  • Be grateful
  • Be forward thinking
  • Be resourceful
  • Be creative and original

We are all in this together, and together we will get through this. All of our customers and clients will once again need us more then they need at this time. Business will resume. The economy will come back, and so will our work.

Kathi Elster – Executive Coach and co-owner of K Squared Enterprises.

Contact us at info@mycrazyoffice.co for any further help around this topic.

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Self-Care During Troubled Times

As many of us move through another week of being Sheltered in Place, it becomes increasingly more challenging to break away from the continuous demands of home, work, family, child care, elder care, animal care, and take a moment for ourselves. Without any boundaries or breaks between home life and work life, hard workers just work harder, depleting their energy to the point of either freaking out, blowing up or collapsing from exhaustion. You may find yourself feeling depressed, unfocused, or less productive than usual. For any and all of these circumstances, self-care can help.

Self-Care may seem like a luxury when you are busy trying to juggle work obligations with home responsibilities during a global crisis. Many of the outlets that normally nourish us – gyms, restaurants, places of worship, shopping malls, spas, museums, music venues, nail and hair salons, parks – are not available. We are left to create self-care moments on our own.

Here are nine ways to practice the most basic form of self-care – taking breaks during your day:

  • Go for a 10-minute walk before you start your work day
  • Take a 10-minute relaxation break in the middle of your day using Calm, Headspace, 10% Happier or any other meditation app you like.
  • Insist on a real lunch break during which you refrain from using any screens and actually taste your food.
  • Indulge in a 10-minute music break — Play your favorite songs, and dance or sing along.
  • Buy some flowers for your home and take regular flower breaks – smelling them, touching them, enjoying their beauty.
  • Spend an extra 10-minutes after your bath or shower and give yourself a facial (refer to YouTube for simple facial techniques)
  • Make yourself laugh – Watch your favorite funny animal video, a clip from a comedian or TV show you enjoy, or anything else you know will make you laugh.
  • Let yourself cry – I know, this may seem self-indulgent or weak, but releasing tension or sadness through tears can be very cleansing. You may become tearful as you watch a feel-good movie or an ASPCA commercial. Whatever sparks it, try to give yourself permission to emote.
  • Take a pet break – If you have a pet at home, spend a few moments just sitting with them. Pet them, smile at them, and take in their affection.

Do any of these appeal to you? Did you think of others on your own? Whatever your idea of self-care is, I encourage you to instate a few practices every day. In order to take the best care of others, you need to take care of yourself. 

Katherine Crowley – Career Therapist and co-owner of K Squared Enterprises

Contact us at info@mycrazyoffice.co for any further help around this topic.

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