My Crazy Office

My Crazy Office is a weekly workplace podcast dedicated to helping listeners navigate their careers. Executive coach Kathi Elster and career therapist Katherine Crowley combine their expertise to solve both serious and silly situations at work. Join Kathi and Katherine as they answer real workplace questions with solid advice and a side of humor. Do you have someone or something at work that’s driving your crazy? Send your questions to info@mycrazyoffice.co. (All submissions kept confidential.)

Email? Text? Phone? I’m totally confused

If I want to make a date with you, do I text you, FB you, tweet you, email you, link to you or (God forbid) call you?

It seems to depend on each person’s preference and that preference is only known through familiarity.

I have certain friends who are offended when I text them. Others no longer answer their phones.

If I don’t pick the right medium, you may not respond. Even if I do pick the right medium, you may not respond.

I don’t know about you, but my brain gets tired just trying to figure this stuff out.

Any tips for managing our multi-device, constant response culture?

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Workplace Revenge

Read some interesting research today. I learned that retaliating against a boss is more acceptable to employees if the retaliation is an act of no action or omission, than active efforts to harm an unfair boss. I knew this somewhere in my head, but I had to read it to believe it. So this means that employees who are angry with their boss or maybe a co-worker feel it’s O.K. to forget to send an important piece of information or they may wait till it’s almost too late.

This kind of passive-aggressive behavior now takes on a new meaning. There are passive -aggressive people who just behave that way, but now I believe that regular people who want to retaliate have found a way to harm another without being caught.

O.K. I admit to doing this myself, and I’m sure most people have done it, but imagine if everyone at work was really harming one another in a silent war.

In a healthy workplace there is probably very little of this, because in a healthy workplace everyone functions as a team that supports each other.

But, if you are working in an unhealthy work place, this is probably going on all the time. What makes this so disturbing, is that it’s hard to prove that this is happening. So in general this behavior can be very damaging.

Let’s all try to resist the temptation to retaliate by no action or omission. Even if it seems so delicious and irresistible, make a conscience effort to be up front.

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Hysterical/Historical

Have you ever heard the saying, “If you’re feeling hysterical, it’s probably historical?” It’s one of my favorite sayings in the world because it’s often so true.

Think about it… when someone interrupts you during a meeting and you suddenly want to punch that person’s lights out – is it really because of that one interruption? When a client criticizes your work and you feel embarrassed, sad, angry to the core, is it really about that client’s singular critique?

Deep, strong, historical feelings can get triggered by single incidents where the offender has no idea that he or she said or did something to upset you.

The next time YOU feel hysterical because of someone else’s behavior or words, take a moment. Give yourself some time to investigate what might be happening inside of you. Go for a run, call a friend, allow the toxins to rise up and out of you. If you can trace the strong emotions to historical events, you could have an ah-hah moment and let some of that history go.

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The new normal, it might be O.K.

We knew it was coming, yes it’s finally here, what we thought was temporary was actually the beginning of new normal. So we are doing twice the work with half the resources and stressed to the max. Does this sound familiar? Now, we just have to learn how to live like this. If we had not had it so good we might not have noticed. We humans only like when things get better, bigger, or move forward. Moving backwards is not what we expect or want.

I think there is another way to look at this. You may not like what I’m about to say and you may not want to hear another thing I have to say, but here it is. We have to change our values. We need to learn to live with less. We must find the joy it’s what’s important. We must take more responsibility for the world around us. We have to become less self-centered.

There it is, I said it. You know I’m right. Even though I’m not the only one saying this, why are so many people not listening?

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The Kindness of Strangers

Anyone who knows me well knows that I have a penchant for leaving and losing things: Keys, wallets, planners, phones, gloves, hats, shoes, purses, brief cases, even suitcases. I’ve left these items and more in taxis, airplanes, ATM vestibules, on top of cars, outside of buildings, at the edge of swimming pools, on football fields, in stores, on top of deli counters, and any other place you can imagine.

I hate this habit of mine. Honestly, it drives me crazy. I feel horrible when I’m with a family member or a friend and we have to spend time re-tracing my steps because I’ve lost something. And yet, try as I may – and I do try – the tendency to drop, leave or misplace possessions continues.

Recently, I hit a grand slam in the losing category. I managed to step off of my commuter bus (the 166 to Leonia, New Jersey) without my backpack, which contained my laptop (aka my brain), my planner (aka my memory), and all of the important papers of my life. I realized this grave mistake as I walked into the house.

Frantic and furious at myself, I immediately got on the phone and started calling. First, I called NJ Transit lost & found to file a report. Next, I contacted the bus dispatcher, who put out an alert. Then I contacted all the bus terminals. Finally, I stood by the bus stop for an hour, hailing every bus that passed with the hope that some friendly driver had unearthed it. No luck.

By 9:00 PM, I began to surrender. This was it. I’d committed the ultimate blunder. I started to rehearse confessing the mess I’d made to my business partner and my husband.

Then, the miracle happened. “PING!” I received an email, a Facebook message on my blackberry. “Are you missing anything?” the sender asked. Some wonderful, thoughtful, kind person had discovered my backpack under her seat and decided to take it home.

And that’s when it hit me. This ongoing, irritating, pathetic habit of mine once again had given me a gift. I was experiencing The Kindness of Strangers. In fact, I’d experienced the Kindness of Strangers hundreds of times because of my losing habit. Almost every time that I’ve dropped, left or misplaced something, some kind soul has gone out of his or her way to return it to me.

While I still wish that I could stop leaving, losing and forgetting things, today, I have a newfound appreciation for this maddening aspect of my personality. May you also know the Kindness of Strangers. Because of my foibles, I know there are a lot of kind strangers out there.

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