When Talking Beats Texting at Work

The digital age is amazing. We can deliver all kinds of messages and solve all kinds of problems. Here’s the trick — electronic communication (email, texts, tweets) when addressing an emotionally charged situation is always open to misinterpretation. When in doubt, say it to the other person’s face. Old fashioned? Maybe. But sensitive material deserves personal delivery.

Email? Text? Phone? I’m totally confused

If I want to make a date with you, do I text you, FB you, tweet you, email you, link to you or (God forbid) call you?

It seems to depend on each person’s preference and that preference is only known through familiarity.

I have certain friends who are offended when I text them. Others no longer answer their phones.

If I don’t pick the right medium, you may not respond. Even if I do pick the right medium, you may not respond.

I don’t know about you, but my brain gets tired just trying to figure this stuff out.

Any tips for managing our multi-device, constant response culture?