Tag: communication

Attacked By a Toxic Client?

On this My Crazy Office podcast, Kathi and Katherine address a challenging situation: What do you do if you are attacked by a toxic client? They start with a question from someone who has experienced just that — being aggressively attacked by a client during a meeting. Kathi and Katherine talk about how to recover from this kind of difficult situation and how to manage the client going forward.

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Is Your Department Moving in a Direction that You Don’t Like?

On this episode of My Crazy Office, Kathi and Katherine discuss what you can do if your department (or company) is moving in a direction that you don’t like. They start with a question from someone who disagrees with their department’s decision to do things differently based on customer feedback. Kathi and Katherine talk about what your options are in these kinds of situations.

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Are Supervisory Shoulds Hurting You as a Manager?

On this episode of My Crazy Office, Kathi and Katherine go over Ten Supervisory Shoulds that many managers hold about how their staff should behave. Supervisory Shoulds are beliefs that prevent managers from supervising their staff effectively. Do you believe you should only have to say something once? Do you assume your employees should know how to prioritize their work? Listen to this My Crazy Office podcast.

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Are You Working with a Super Spreader?

On this My Crazy Office podcast, Kathi and Katherine address the issue of people who come to work sick and spread their sickness to others. They start with a question from someone whose co-worker came to work with a cough and fever, and proceeded to infect others with that illness. We’ll talk about what your options are if you have a coworker who insists on being a super spreader.

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Social Media in the Office

On this My Crazy Office episode, Kathi and Katherine talk about a tricky topic — social media in the workplace. They start with a question from someone whose coworker plays TikTok videos all day long, and the distracting sound and sight of those videos make it hard for this person to concentrate and do her job. During the second part of the podcast, Kathi and Katherine look at the same situation from the TikTok player’s point of view. Why can’t social media be used as a tool for de-stressing at work?

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Pets in the Office?

On this My Crazy Office podcast, Kathi and Katherine talk about a hot topic – pets in the office. They start with a question from someone who is interviewing for a job that seems like a great fit, but learns that pets are part of the office environment. Kathi and Katherine discuss the pluses and minuses of pet-friendly work environments.

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Introverts Who Struggle With An Extroverted Workplace

On this My Crazy Office podcast, Kathi and Katherine talk about introverts, and the challenges they face in the workplace. They start with a question from an introvert who must attend long meetings and worries that appearing checked out after a meeting could be interpreted as rude by his extroverted colleagues. Kathi and Katherine clarify some of the internal challenges of introverts and offer tips for handling delicate situations.

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Keeping Secrets During Re-Structuring?

On this My Crazy Office podcast, Kathi and Katherine address a provocative topic — How do you keep secrets when your company is re-structuring? They start with a question from someone who is on the executive team of a company that is re-organizing.
This person feels increasingly uncomfortable holding the knowledge of who will stay and who will go. Kathi and Katherine discuss how to hold that information in confidence and prepare for the eventual fallout.

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