Attacked By a Toxic Client?

On this My Crazy Office podcast, Kathi and Katherine address a challenging situation: What do you do if you are attacked by a toxic client? They start with a question from someone who has experienced just that — being aggressively attacked by a client during a meeting. Kathi and Katherine talk about how to recover from this kind of difficult situation and how to manage the client going forward.

Should I Stay or Should I Go?

On this episode of My Crazy Office podcast, Kathi and Katherine consider whether it’s smart to stay at a company after you realize it supports people who behave badly. They begin with a question from someone who recently got hired by a senior partner at a high-profile company. Although this top executive aggressively recruited them to join his team, he’s criticized and devalued their work ever since bringing them on board. In this kind of situation, should you stay or should you go?

Afraid to Manage Your Staff Because You Know Too Much?

Sometimes, the more you know about your staff’s personal lives, the harder it is to hold them accountable. In this podcast, Kathi and Katherine discuss how challenging it can be to hold employees responsible for their work product, when you know too much about their challenges outside of work.

#8: Explosive Employees – My Crazy Office, Season 8

Kathi and Katherine talk about explosive employees on this week’s episode of the My Crazy Office podcast.

First we give advice to a worker who no longer wants to be paired with their hostile coworker.

Then we discuss what a manager should do with a volatile, explosive employee.