On this episode of My Crazy Office, Kathi and Katherine talk about an important skill in the workplace — the ability to speak up. They start with a question from someone who recently got promoted to a more visible position but finds it difficult to speak up at meetings or on client calls. Kathi and Katherine consider what stops people from speaking up, and offer tips to develop this crucial skill.
Sometimes, the more you know about your staff’s personal lives, the harder it is to hold them accountable. In this podcast, Kathi and Katherine discuss how challenging it can be to hold employees responsible for their work product, when you know too much about their challenges outside of work.
Kathi and Katherine talk about conflict aversion on this week’s episode of the My Crazy Office podcast.
First we give advice about how to deal with staff that go over your head to get a yes.
Then we discuss how to say “no.”