Sometimes, the more you know about your staff’s personal lives, the harder it is to hold them accountable. In this podcast, Kathi and Katherine discuss how challenging it can be to hold employees responsible for their work product, when you know too much about their challenges outside of work.
Kathi and Katherine talk about conflict aversion on this week’s episode of the My Crazy Office podcast.
First we give advice about how to deal with staff that go over your head to get a yes.
Then we discuss how to say “no.”