Tag: managing

Are You Protecting the Wrong People at Work?

In this My Crazy Office episode, Kathi and Katherine pose a question: Are you protecting the wrong person at work? They start with a question from a manager who’s been protecting a skilled-but-difficult employee. This person’s behavior offends other employees so much that HR recently intervened, insisting the manager confront the employee. Kathi and Katherine discuss why it can be tempting to protect certain people at work and how to resist doing it. When is being protective helpful to an employee and when is just enabling poor behavior? Listen here.

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Afraid To Hold Your Staff Accountable?

It can be scary to confront staff if you fear that they may get angry and quit. In this episode of My Crazy Office, Kathi and Katherine discuss the importance of holding your staff accountable for their behavior. They start with a question from someone who manages many frontline staff but never confronts any of them because of the fear that they will quit. Now this lack of holding staff accountable is getting the manager in trouble.

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Are You a Manager Who Is Afraid of Upsetting Your Staff?

It’s really hard to manage effectively if you are afraid of upsetting your staff. On this My Crazy Office podcast, Kathi and Katherine discuss this challenge for some managers. They start with a question from someone who is new to management but realizes she must give certain members of her staff some tough feedback. This manager is afraid that honest feedback will result in people getting mad at her.

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