It can be scary to confront staff if you fear that they may get angry and quit. In this episode of My Crazy Office, Kathi and Katherine discuss the importance of holding your staff accountable for their behavior. They start with a question from someone who manages many frontline staff but never confronts any of them because of the fear that they will quit. Now this lack of holding staff accountable is getting the manager in trouble.
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In this My Crazy Office podcast, Kathi and Katherine explore an important question for anyone in management: How much should you invest in a bad hire? They start with a question from a manager who hired a very likeable person who lacks the skills needed for the job. This manager has invested time and money trying to upgrade the new hire’s skills, but it’s not working. Do you wonder how much to invest in someone who isn’t able to do the job? Listen here.
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It’s really hard to manage effectively if you are afraid of upsetting your staff. On this My Crazy Office podcast, Kathi and Katherine discuss this challenge for some managers. They start with a question from someone who is new to management but realizes she must give certain members of her staff some tough feedback. This manager is afraid that honest feedback will result in people getting mad at her.
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In this My Crazy Office podcast, Kathi and Katherine discuss a subject that many people in leadership positions must address: How do you fire a long-time employee? They start with a question from someone who was recently hired as the senior director of a large department and realizes there is a key employee who must be let go. Kathi and Katherine discuss how to navigate this kind of delicate situation carefully and professionally.
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On this episode of My Crazy Office, Kathi and Katherine go over Ten Supervisory Shoulds that many managers hold about how their staff should behave. Supervisory Shoulds are beliefs that prevent managers from supervising their staff effectively. Do you believe you should only have to say something once? Do you assume your employees should know how to prioritize their work? Listen to this My Crazy Office podcast.
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On this epidsode of My Crazy Office podcast, Kathi and Katherine talk about a skill that all managers need to develop, but few managers feel comfortable doing — delegating. They start with a question from a manager who wants to be promoted but knows that it won’t happen without learning to delegate. Kathi and Katherine discuss why delegating is so difficult and what you can do to get better at it.
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On this episode of My Crazy Office, Kathi and Katherine ask an important question of anyone who manages people: Is you anger backfiring with your staff? They start with a question from someone whose angry reactions to under-performing employees are hurting their reputation at work. Kathi and Katherine discuss what managers can do instead of getting angry when employees under-perform.
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On this episode of My Crazy Office, Kathi and Katherine explore a common management challenge — What if you are so busy managing down that you don’t have time to manage up? Kathi and Katherine start with a question from a manager who spends so much time helping her staff complete their work that she misses opportunities to be seen by the people who could promote her and her department.
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Join Kathi and Katherine as they answer real workplace questions with solid advice, and a great sense of humor.
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Bestselling authors Katherine and Kathi use humor and a slue of engaging techniques to mediate solutions for individuals at every level of employment — from executives to managers to frontline employees.
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