#14: Skipped For a Promotion – My Crazy Office, Season 7

Kathi and Katherine talk about promotions on this week’s episode of the My Crazy Office podcast.

First we give advice to an employee who puts in labor for a promotion only for it to go to their boss.

Then we discuss what a manager can do if an employee doesn’t get promoted and it’s their fault.

Best Of: Are You Working For a Narcissist? – My Crazy Office Overtime, Season 7

Kathi and Katherine talk about narcissism on this week’s My Crazy Office Overtime show.

How do you work for a narcissistic boss?

Listen to this week’s podcast here.

Best Of: Critical, Controlling Bosses – My Crazy Office, Season 7

Kathi and Katherine talk about critical, controlling bosses on this week’s episode of the My Crazy Office podcast.

First we give advice to someone who is struggling with a new boss who corrects everything she does.

Then we ask what if you are a manager who is called a micromanager?

Are You Giving Yourself Credit?

As we move through week 10 of sheltering in place, it may be difficult to give yourself credit for much. You may have trouble focusing at work. You may be tired of making the best of a confined living situation. You may feel that you just aren’t getting things done. Instead of holding yourself to pre-COVID standards, why not look at your current circumstances through the lens of accomplishment? Here are some things for which you probably deserve credit:  

Managing work and home

These days work and home are so blended that it’s hard to “turn off” one to fully focus on the other. Yet somehow, you’ve managed to perform your work duties while juggling home responsibilities, whether they involve cleaning, cooking, child care, animal care, family care or home maintenance. You deserve a round of applause for that. 

Handling social isolation

Even if you’re an introvert who prefers being alone, this degree of social isolation is hard. Human beings are social beings at the core. The pandemic has deprived us of even casual social contact with people on the street or in public places. Whatever your situation, give yourself credit for enduring the isolation and taking actions to maintain safe contact with co-workers, family and friends.

Living alone

For those who live alone, sheltering in place can be particularly challenging. It takes courage to keep your spirits up, to stay out of catastrophic thinking, and to trust that this too shall pass. Your ability to be resilient, to take one day at a time and to find creative ways of staying connected to others deserves recognition. 

Living with others

It’s one thing to live with others during normal times. Each person is able to come and go, and shared space is only shared for short periods of time. Sheltering in Place has created a completely different dynamic. Now, it can be hard to have a quiet moment, find privacy, or feel relief. It may seem like everything you do is scrutinized, or that everything you do goes unappreciated. Whatever your experience has been, give yourself credit for keeping your cool most of the time, and for successfully sharing a home under extremely stressful conditions.

Being patient

Even if you don’t feel patient, you have been patient enough to weather the restrictions placed on you because of COVID-19, and to follow the guidelines of your local and state leaders. You’ve patiently waited for instructions about how to live your life, what kind of contact is permissible and when you may be able to resume certain activities. Patience during times of uncertainty is NOT easy. Give yourself credit.

Moving forward

Preparing to step out into the world, into your workplace, and into your community may be anxiety provoking, but it is part of returning to life. You are doing it. You will be doing it. And as you take the initial steps to return to certain locations and activities, you can give yourself credit for taking the necessary precautions and getting back into the game.

Katherine Crowley – Career Therapist and co-owner of K Squared Enterprises.

Contact us at info@mycrazyoffice.co for any further help around this topic.

Managing Our Brain’s Response To Uncertainty

As our world, our country, our states, our towns, and our communities work hard to address the many aspects of the COVID-19 pandemic, each of us has another internal challenge that requires our constant attention – How do we manage living with so much uncertainty? 

It’s one thing to be unsure about tomorrow’s weather or the time of a flight arrival, but the uncertainty that COVID-19 brings is over the top. We don’t know when the economy will get going again, when or if we will return to our former workplaces, whether we will have a second wave of the virus, what will happen to cities that re-open prematurely, how schools will function. The list of unknowns is daunting.

In an article titled, Science Explains Why Uncertainty Is So Hard on Our Brain, writer Markham Heid explains why we human beings struggle with uncertainty. Apparently, fear of uncertainty (AKA fear of the unknown) is one of strongest fears that human beings have. It is at the root of many anxiety disorders, panic attacks and depressed states.

Uncertainty is a disruptor. It interrupts the brain’s routine and habitual thoughts, assumptions, and decision-making processes. Uncertainty makes planning difficult and creates a sense of danger or foreboding. Tasked with trying to figure out what will happen next, the brain kicks into high gear. It generates survival-oriented mental processes such as hyper-vigilance, emotional reactivity, catastrophic thinking and obsessive worry. 

What helps the brain manage uncertainty? Anything that takes it (and you) out of worry, obsession, emotional reactivity, and catastrophic thinking. Anything that puts it (and you) in the present moment.   

Plan for the day – not for the year. Jot down manageable goals of things that you can accomplish here and now (or over the next few days) that will make you feel a sense of accomplishment and control. Examples: clean one room, clear out one closet, reconcile your bank account, put away your clothes, fix something that’s broken, start one creative project, plan a Zoom get-together. 

Focus on the things you can influence, not the things you can’t. You can’t control which states open their businesses at what point in time. You can’t control whether your industry is going through a rough time. You can look for opportunities to reconfigure your work life in a way that makes more sense to you. Look for where your power lies, and focus there.

Slow down. This may sound silly. Why would you want to slow down when your brains tells you to hurry up? Because slowing down will help you manage uncertainty from a clearer, calmer place. Worry, anxiety and obsessive thinking do not help with uncertainty. Being present does. Slowing down may mean that you stop, breathe, and enjoy the breakfast you’re eating. It could involve watching the birds outside your window as they fly and perch. Slowing down may mean you take just a few minutes to practice meditation every morning, or it could entail a break from work where you breathe slowly and deeply three times. The idea is to slow your system down enough to reduce the chatter in your brain. 

Limit your intake of news. Afraid of what could lie ahead, the brain projects gloomy hypotheticals and worse case scenarios. It then looks for confirmation. News outlets often feed into that anxiety with their attempts at predicting future events. Studies show that too much information overwhelms the brain, leaving it confused and distressed. Try to put strict limits on the amount of news that you ingest. It will improve your ability to manage uncertainty.

Living with this degree of uncertainty is challenging for everyone. Appreciating that our brains have trouble with the unknown can inspire us to manage the anxiety and emotional reactivity that comes with the many unknown outcomes of the current pandemic.

Katherine Crowley – Career Therapist and co-owner of K Squared Enterprises

Contact us at info@mycrazyoffice.co for any further help around this topic.

Being Kind to Your Emotionally Exhausted Self

So here we are. For many people this is week six (or more) of sheltering in place.

It’s also week six of home schooling, endless meal preparation, social isolation, working remotely, and celebrating almost every occasion we can think of virtually – on Zoom, Google Chat, FaceTime, Skype and whatever other device or platform appeals to you.

For some, the past six weeks have included sudden, tragic losses of family members or friends. For others, the losses have involved employment, income, daily routines, human contact, favorite past-times or any sense of normalcy. It’s been rough.

As a collective population, we are tired. We keep trying to figure out where we are headed, and when we will be able to return to some form of our pre-Corona lives. In the meantime, we have to manage the feelings of loss, frustration, anger, fear, sadness, and anxiety that are “normal” during a pandemic of these proportions.

While we wait for the next phase of this very strange time, I encourage everyone to find just a few simple ways to be kind to your emotionally exhausted self.  

Here’s what being kind to your emotionally exhausted self could look like:

You stop for a minute every day, and give yourself credit for all you are doing to keep your life (and that of your family and friends) intact.

You take time to cool your system down by going on an extra walk, taking a full lunch break, or enjoying a longer-than-normal shower.

You protect yourself from overworking by instating email curfews — no reading or responding to emails after 10 pm. No opening emails in the morning until you’re out of bed.

You take time to reach out to the people who are able to hear you complain and are gifted at making you laugh. 

You make sure to read, watch, or listen to something pleasurable before going to bed.

You help yourself get better sleep by listening to a meditation or relaxation podcast designed for that purpose.

You forgive yourself for being overly sensitive or irritable during the day. And you forgive others for the same thing.

Being kind to your emotionally exhausted self recognizes that this has already been a long haul, that you have done your best to weather it, and that you will surely continue to carry on. I encourage you to try one or all of these tactics as an act of kindness – your exhausted self with thank you.

Katherine Crowley – Career Therapist and co-owner of K Squared Enterprises

Contact us at info@mycrazyoffice.co for any further help around this topic.

 

This is A Marathon, Not A Sprint – How to Manage Your Emotions During the Pandemic

One message that we are all hearing over and over again is that the current state of affairs is going to last for a while. It’s clear that, from an emotional endurance point of view, we are looking at a situation that is more of a marathon than a sprint. With that in mind, here are some tips for managing your emotional and mental health while living and working with the pandemic.

  • Make room for grief – Last week, the Harvard Business Review published an excellent article entitled, “That Discomfort You’re Feeling Is Grief.” (https://bit.ly/2wI6uhC) It explained that due to the range of losses resulting from the pandemic (income, routine, sense of safety, human connection, life) we are in a collective state of grief. Grief has different stages. There’s denial, anger/blame, bargaining, sadness/depression, and acceptance/renewal. We are all cycling through these feelings on an hourly, daily or weekly basis. Making room for grief means that when you feel enraged by a co-worker who arrives late for a conference call, you realize that your reaction may not just be about his tardiness. It may also be your experience of grief. 
  • Take time to rest – One of the best ways to address feelings of grief and to protect your immune system is through rest. Rest is accomplished whenever we turn down the volume on our digital lives, and engage in something restorative. Rest can involve a good night’s sleep, a daytime nap, a walk outside, an exercise or yoga routine, 10 minutes of meditation, cooking, or a chat with a friend. You may feel rested when you listen to music, play an instrument, take a bath, read a book, or watch your favorite movie or video. Whatever restores your energy and relaxes your brain, schedule time to do it.
  • Practice compassionate self-discipline – Given the degree of upheaval that you are probably experiencing, it may be challenging to be as self-disciplined as you were pre-Corona. Compassionate self-discipline encourages you to maintain as many healthy practices as you can — wake up at the same hour, dress for work, eat well (if you can), exercise, meditate, plan your day. At the same time, compassionate self-discipline understands that there may be days and circumstances when all of those practices get kicked to the curb. Compassionate self-discipline aims to keep you healthy without beating you up. 
  • Forgive yourself and others for slips – We are all living under extremely stressful times, and each person’s stressors are slightly different. It’s important to understand that you and the people in your life (coworkers, bosses, family members, friends) are probably having emotional slips from time to time. Feelings of fear, anger, anxiety and sadness may morph into harsh remarks, obsessive behavior, forgotten promises, shut down emotions, and heated arguments. This is a time to take a deep breath and let go of things said in the heat (or cold) of the moment. Chances are that you and the people in your life are emotionally exhausted; everyone is doing the best that they can.

Katherine Crowley – Career Therapist and co-owner of K Squared Enterprises

Contact us at info@mycrazyoffice.co for any further help around this topic.

The Best Leadership Tactics for Getting Through the Covid 19 Crisis

You may be the leader of a large organization, the executive director of a nonprofit, the manager of a team, the owner of a business with a few staff, or the sole proprietor of a small business.  It does not matter how many people directly report to you. At this time, we are all called to be leaders. What does that mean?

1 – Be the calm in the storm. One of my clients is the Executive Director of a large retirement community.  After describing the extensive plan she’d developed to protect all residents and staff from the virus, she said, “You want me in a crisis, because when everyone gets upset I get calm.” She shared her process: “I make my lists and methodically take care of each item as calmly as possible. I think through what could go wrong, and take steps to eliminate every problem as best as I can.” 

2 – Make tough decisions. Confronted with the prospect of several months of delayed revenue, managers, business owners and CEO’s everywhere face tough decisions. One CEO told me she’d asked her CFO for a cash projection for the year. To her surprise, she found out that her organization had more cash on hand than she’d originally thought. Because money will be coming in, she does not have to let people go. Another CEO conducted the same kind of financial analysis for her organization with less favorable results. She is preparing to lay staff off.  

3 – Be the positive voice, and at the same time be realistic. It is time to be transparent. I know you’re thinking that the term transparent has been overused.  Transparent simply means tell the truth. If you know that your company or department or organization must take difficult steps like letting staff go, communicate that clearly. Describe the problem and what you are doing about it: “We may have to let some people go. We may lose business. But we are looking to secure financing.” Tell them the truth. Tell them you are doing all you can – then deliver on your promise; they are watching.

4 – Care about your people like you have never cared before. I had a client ask, “How are you doing?” I said, “Fine.” She said, “No. Tell me how you are really doing.” That individual showed true concern for my well-being. Take the lead in this area, and express true interest in your staff’s physical, mental and emotional state. I have another client who is holding a virtual happy hour for her employees every day at 6:00 pm – participation not required. If you manage people who are considered essential workers, give them food, drinks, cash – whatever they need. And be sure to take care of their families. 

5 – Look for creative ways to give. This is not a time to look for business. It will come if you show and believe we are all in this together. Think Give not Get. Can your company retool and make masks or hospital gowns for medial staff? Can you put your services online? Shaun the co-owner of Seagull Hair salon here in NYC, is putting up tutorials on how to cut your bangs, touch up your roots and trim your beard at home. Think out of the box: How can you keep your clients be engaged without any expectations? When you return to work, your clients will return to you because they received from you.  

6 – Make sacrifices. This is a time when you may have to ask staff to take pay cuts. Those pay cuts should not exclude you. You may have staff that are home schooling while their partner is an essential worker. You might want to take on some of their work to lighten their load.

Kathi Elster – Executive Coach and co-owner of K Squared Enterprises.

Contact us at info@mycrazyoffice.co with any questions or for further help around this topic.