In this episode of My Crazy Office, Kathi and Katherine consider a challenging situation for any boss: What do you do if your top performer might leave? They start with a question from a manager who discovers that their best employee was almost poached by a competing organization. Kathi and Katherine discuss what you can do if you fear that your top performing employee is heading out the door.
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On this My Crazy Office podcast Kathi and Katherine address a topic that some people consider “soft” but actually affects staff morale, productivity and retention — showing appreciation. They start with a question from a manager who recently learned that their staff do not feel appreciated. Kathi and Katherine discuss different ways to demonstrate appreciation and why it can be critical to your success.
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In this episode of My Crazy Office, Kathi and Katherine talk about waiting too long to fire an employee. They start with a question from someone whose recent hire has become a real problem. This person is always late, disorganized and unable to perform the job well. Yet the manager can’t seem to fire them. Kathi and Katherine discuss what makes it hard to fire an employee and what you can do to speed up the process.
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It can be scary to confront staff if you fear that they may get angry and quit. In this episode of My Crazy Office, Kathi and Katherine discuss the importance of holding your staff accountable for their behavior. They start with a question from someone who manages many frontline staff but never confronts any of them because of the fear that they will quit. Now this lack of holding staff accountable is getting the manager in trouble.
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In this My Crazy Office podcast, Kathi and Katherine explore an important question for anyone in management: How much should you invest in a bad hire? They start with a question from a manager who hired a very likeable person who lacks the skills needed for the job. This manager has invested time and money trying to upgrade the new hire’s skills, but it’s not working. Do you wonder how much to invest in someone who isn’t able to do the job? Listen here.
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It’s really hard to manage effectively if you are afraid of upsetting your staff. On this My Crazy Office podcast, Kathi and Katherine discuss this challenge for some managers. They start with a question from someone who is new to management but realizes she must give certain members of her staff some tough feedback. This manager is afraid that honest feedback will result in people getting mad at her.
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In this My Crazy Office podcast, Kathi and Katherine discuss a subject that many people in leadership positions must address: How do you fire a long-time employee? They start with a question from someone who was recently hired as the senior director of a large department and realizes there is a key employee who must be let go. Kathi and Katherine discuss how to navigate this kind of delicate situation carefully and professionally.
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In this episode of My Crazy Office, Kathi and Katherine address an interesting question: Is it okay to turn down a promotion? They start with a question from someone who has been offered a promotion but doesn’t want the management headache that comes with it. Kathi and Katherine consider the pros and cons to saying “No,” and what your options might be if you have to say “Yes.”
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Join Kathi and Katherine as they answer real workplace questions with solid advice, and a great sense of humor.
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Bestselling authors Katherine and Kathi use humor and a slue of engaging techniques to mediate solutions for individuals at every level of employment — from executives to managers to frontline employees.
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