On this episode of My Crazy Office, Kathi and Katherine explore a hot topic — How working remotely enables certain employees to work two jobs at the same time. They start with a question from a business owner who suspects that two of his employees might be double dipping. Kathi and Katherine also consider under what circumstances working a side job may be acceptable.
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On this week’s My Crazy Office podcast, Kathi and Katherine talk about returning to work; specifically returning to the office after working remotely. Join them as they consider the pros and cons of commuting as well as whether some people might prefer finding a remote job instead of returning to the office.
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Kathi and Katherine talk about distance from work on this week’s My Crazy Office Overtime show.
Does distance (from work) make the heart grow fonder or is it out of sight, out of mind?
Listen to this week’s podcast here.
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In just a matter of days, the coronavirus pushed people inside their homes, accelerating a digital transformation around the world.
Getting workers out of their homes and back into offices is going to prove harder. According to a new survey by researchers at India-based workplace services firm Ionotrics and San Diego–based Global Workplace Analytics:
77 percent of the workforce wants to continue to work from home at least part of the time once the pandemic is over. That’s up from 60 percent one month ago. That’s a 132 percent increase from before the coronavirus crisis, according to the Work-from-Home Experience Survey in which more than 2,600 employees from around the world participated.
As the country is opening up, employees are faced with a decision – do they go back to the office or not? Many of my clients are telling me that members of their staff are fearful about returning. Compassion still reigns. You may have to consider each person, and the factors that they are grappling with. If you have a staff member who fits into any of the following categories, their return will most likely be delayed:
In some states, employees who fit into one of these categories may qualify for unemployment – if they must return to the office and are not able to. Other employees most likely need reassurance and to be listened to. It’s important to calm nerves and listen to staff concerns. Here are some guiding principles:
Coming out of the cave after a long winter, a bear needs time to acclimate. You may want to start with visiting the office ahead of opening, and encouraging your staff to do the same. Then try two days the first week and see how it goes.
Professional coaches, therapists and clergy can talk to your staff about their mental health. It will pay off in the long run.
Create guidelines for behavior in these conversations, and have a moderator who keeps the conversation constructive. Offer books and movies as resources. Have conversations that allow staff to express their fear, pain, and anger. This kind of sharing can be extremely emotional, so make sure you to have professional support around it.
Sure, we are working to earn money, and companies must be profitable to hire people, and I know that in some industries robots will replace people. Given this reality, how can you make the workplace a desirable and safe place so that people want to work for you?
Please let us know how the transition back to the office works for you and your company.
Kathi Elster – Executive Coach and co-owner of K Squared Enterprises.
Contact us at info@mycrazyoffice.co for any further help around this topic.
If you are one of the lucky ones to have a good job it is your responsibility to make your work stand out to ensure that you are not on the short list if there are any future layoffs.
As an executive coach, I know my clients are concerned about being noticed by their managers. This is particularly important for those who tend to be more introverted, or those that might have been on the outs with their supervisor prior to the quarantine. Even if you are only part-time or a consultant, it’s time to step up your game.
Here are a few tips that will help:
1 – Arrive a few minutes early to all conference calls and videoconferences.
I have a strong opinion on this one. I feel that lateness shows disrespect and disorganization. Being early gives you the time to relax, prepare and say hi to everyone else. You will be noticed.
2 – Maintain regular business hours.
We are working our way through an unusual time where many of us have responsibilities at home beyond our jobs. Flexibility is key for many of us to be successful now. With that said, if you need to have a different schedule be sure that others know. But, try to have a consistent schedule. The last thing you want said about you is “I have no idea where so-in-so is.”
3 – Always answer your bosses phone calls.
Sounds simple, so why is it so hard? Keep your phone next to you at all times. Keep the ringer on if that helps. If you have to walk around, put your phone in your pocket. Being available and responsive will give your boss the idea that you are there for him/her.
4 – Answer emails ASAP
I know this can be challenging but remember “Out of sight, out of mind.” Since you are not visible to your boss and coworkers, answering emails is the second best way to be seen.
5 – Do your best work.
That’s right, put in a little more effort. Perhaps you can use technology that you have not used before; learn how to create charts or design more elaborate presentations. Show how you are learning and growing.
6 – Do not procrastinate on any assignments.
If you are someone who does procrastinate, it might be challenging for you to stop procrastinating during this difficult time. But now is better than never. If you are someone who does not procrastinate, you might not have the energy to be on top of your projects at this time. Trust me your boss will notice who he/she can count on.
7 – Be proactive.
Now is the time to think out of the box. If you have an idea for your company, write a proposal. If you have a new way of solving a problem that your team has been working on, create a presentation and ask for a meeting. If you have strong tech skills, you may want to help others who are less inclined.
Speak up, show up, or run the risk of going unnoticed.
Kathi Elster – Executive Coach and co-owner of K Squared Enterprises.
Contact us at info@mycrazyoffice.co for any further help around this topic.
We are all being ordered to work remotely. For those who are accustomed to working this way, it’s likely you’ve developed best practices. At the same time, even seasoned remote workers may have kids at home or pets who suddenly expect your attention 24/7. While some families have come together to shelter in place against the virus, many people are living (and working) alone. Both situations have their challenges. We are now in a new reality that requires new rules for etiquette and protocol.
Here are 10 things to consider as organizations create internal systems for their remote working culture.
1 – Be mindful of workday hours and please take time zones into consideration. For some organizations, this may be a time of true emergency. During an emergency, it’s all hands-on deck. You may be required to respond to emails or texts from your manager or co-worker at all hours of the day/night. If your business does not fall into the emergency category, however, please reconsider working as if you are. Set realistic work hours and refrain from communicating outside of those times.
2 – Use video conferencing – to help with the isolation and communication. Using a camera will help you, your coworkers, and possibly your clients connect. Seeing your team will remind everyone that they are not alone. It’s also interesting to see each other’s homes (or at least the room used for work).
3 – Be transparent with communication. Without the office water cooler for conversation/gossip, it easy to fall out of the office communication loop. Use all forms of telecommunication (texting, Face Time, Slack etc.) that can enable you and your colleagues to ask questions and get all the news you once were able to obtain by being in the same space. If you need to run an errand or help your kid, let others know.
4 – Do not base work performance solely on hours. Each organization will want to use an online tracking system for productivity. Examples are Basecamp, Slack, Trello, Wrike, Zoho projects and Google Drive. As home responsibilities for many have increased, some people will not have the same uninterrupted time to put into their work day, but still may be able to be as productive. Establish an honor system (set expectations and deadlines) then try to be respectful of each person’s situation.
5 – Train your workers on using video conferencing and online tools. Don’t assume anything. Have your office tech run a few tutorials to be sure that no one feels incompetent, embarrassed or ashamed.
6 – Watch your communication style while on camera. Eye rolling and looking uninterested will show. Get dressed – casual is fine – but wear bottoms just in case you have to get up to get something.
7 – Be sensitive to cultural and age differences. Keep communication professional. Using short cuts to speak may work for your peers, but be aware that others may not get your humor or contemporary slang.
8 – When on a teleconference don’t all talk at once. Without visual cues, it can be easy to talk over one another during a conference call. It might be best to have a moderator who can track each participant and determine who wants to speak next. Establish order.
9 – Be flexible about kids and pets in the background. Children and pets are a reality in today’s world of remote working. You and your coworkers should do your best to have a space at home where you can have privacy but many people do not have that luxury.
10 – Avoid eating during videoconference and teleconference calls. Others can hear you crunching and slurping. Sipping water while on a call or meeting may be fine – we all need to stay hydrated. Save your snacks and beverages, however, for Virtual Happy Hour, which happens at the end of the workday, right?
Contact us at info@mycrazyoffice.co for any further help around this topic.
Join Kathi and Katherine as they answer real workplace questions with solid advice, and a great sense of humor.
Bestselling authors Katherine and Kathi use humor and a slue of engaging techniques to mediate solutions for individuals at every level of employment — from executives to managers to frontline employees.
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