Kathi and Katherine discuss how to manage an argumentative employee. Are you trying to manage someone who challenges your every move? In this podcast, we’ll examine what happens when a member of your “support staff” questions or corrects everything you want to do. During the second half, we consider the employee’s perspective — What if you challenge your boss because he or she seems insecure or indecisive?
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What do you do if your current boss leaves for another job? It’s not always clear. In this My Crazy Office podcast, Kathi and Katherine discuss how to adjust when your boss leaves and a new boss appears. First, they consider a situation where the employee has a great boss and that person takes a new position. Then Kathi and Katherine discuss what it means when a boss you can’t stand moves on.
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As the pandemic morphs into an endemic, many remote workers are being asked to return to the office — some are less excited about it than others. In this episode of My Crazy Office, Kathi and Katherine ask the question, “Have you forgotten how to be social at work?” If so, here’s what you can do about it.
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Theoretically, any promotion should be a good promotion. But there are certain situations where promoting you may benefit management, but not be great for your career. In this episode of My Crazy Office, Kathi and Katherine discuss which kinds of promotions you may not want to take, and how to say “no thank you,” without burning bridges.
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How do you feel when someone offers negative feedback to you? Do you appreciate it? Do you wish the person would go away? Do you bristle or blush or get steaming mad?
Receiving, processing and responding to feedback that isn’t positive can be a challenging exercise for many people. If you’re someone who cares deeply about your work, if you’re determined to produce excellent results, negative feedback can be humbling — even painful.
But it’s also extremely rich. If you can take the message and use it for learning purposes, (instead of a whipping post) negative feedback always helps you grow.
Today, if someone criticizes your way of performing a task, or corrects your presentation, or re-writes your copy or critiques your design, see if you can take the information in without feeling bad about yourself or despising the messenger.
Say “I’m willing to find the good in this moment.” Take a breath, thank the person who delivers it, and take a little time to cool off. Then use the feedback to improve your professional self.
Before you offer advice, make sure that the person on the receiving end is open to hearing it.
Sometimes, we think we know what someone needs to do or say or even wear at work. We’re sure that we’re right, and if our colleague or client would just listen to us, a certain problem or situation would immediately improve.
But offering unsolicited advice to someone who’s not ready to receive it can create more problems going forward.
Before you offer advice, stop and take the recipient’s temperature.
Say, “I’ve got a few ideas about how to resolve _________. Let me know when you’re ready to hear it.”
If you’re itching to advise a colleague on a personal matter like health or weight or love life, you’re better off waiting until that person requests your input.
If you can’t hold it in, say, “I’m having a strong reaction to ________. Can we discuss it?” Or “I’m really concerned about ________ . “ and see how the listener responds.
It may be hard to zip your lip. You may feel anxious and frustrated. But learning when and how to offer advice is an important life skill. It takes practice to offer assistance in a way that can be received.
Ever notice yourself wanting more credit or recognition or appreciation from others for your hard work? Ever resent the people who have no problem patting themselves on the back or bragging about their accomplishments?
Building your own sense of value and confidence at work is an ongoing exercise. This is especially true if you work for someone who is highly demanding or extremely critical. It may also be true if you work for a company that expects everyone to bend over backwards to meet its goals
Today, try giving yourself credit for the things you wish someone else would appreciate. If you finish a report ahead of schedule, pat yourself on the back. If you field numerous customer complaints, acknowledge the skill and patience it took to do that. If you solve a major glitch in a software program, stand up and take a bow.
Taking a moment to savor your successes will increase you enjoyment at work. If you’re too busy to notice what you accomplished during the day, take a moment after work to write down three things you did right.
Yes, it would be better if the people you work for were more appreciative, but don’t let that stop you from taking in the good.
A world famous baseball pitcher was recently interviewed after a record-breaking season. Asked to explain how he managed to pitch five shutout games in a row, he said, “I spent a year slowing down so that I could play better.”
He explained that slowing down allowed him to refine his form, build his stamina, and clarify his strategy. He slowed down his workout, he slowed down his practices, and he slowed down his pitches. Slowing down improved his concentration and enhanced his performance. It taught him how to think.
Slowing down to get ahead is anti-intuitive. Faced with a myriad of things on our to-do lists, it’s natural to think that we need to speed up, move faster, make quick decisions.
Today, if you feel overwhelmed by your workload, if your to-do list gives you agita, try slowing down. Focus in on what you’re doing right now. If your mind starts to race, take a few slow deep breaths and see if you can reduce the sense of urgency.
See if slowing down, just a little bit, can help you get ahead.
Join Kathi and Katherine as they answer real workplace questions with solid advice, and a great sense of humor.
Bestselling authors Katherine and Kathi use humor and a slue of engaging techniques to mediate solutions for individuals at every level of employment — from executives to managers to frontline employees.
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