Tag: advice

The Importance of Praise

This is a stressful time. As we continue to live with uncertainty, nerves can fray, hope can turn to fear, and disappointment can turn to deep sadness and depression. As the weeks of our pandemic quarantine pass, our initial response of being on our best behavior may be giving way to more normal reactions to work annoyances and unrealistic expectations. 

So, without sounding sappy – and those who know me know I’m not sappy – what if we all tried to be nicer to one another? I’m talking about kindness and respect. There may be certain days where remembering to be nice to your co-workers, clients, vendors or management could pose a challenge, but you can forgive yourself for those days and start again tomorrow.

What takes a few seconds to do could make someone’s day. You have no idea what people are dealing with in their personal lives so just be nice, it’s that simple.

Consider the following:

  • How about asking everyone you come in contact with – “How is your day going?” And wait for their answer.  Let’s go a little deeper than the usual, exchange of “How are you?” “Fine.” 
  • When on a Zoom call, why not say, “You look good today.” Then wait to see the other person smile.
  • Reach out to people via text, phone or email and say – “I was thinking about you” especially to those co-workers who live alone.
  • Take a moment to tell your coworkers, “Nice job on that project.” Of course, you do need to mean it.  Acknowledging the effort someone puts into their work can help them feel good – especially during these difficult days.
  • Practice saying, “Thank you,” even for the small things. Most of the time, we don’t need to thank others daily.  We’re usually working at a fast pace, moving from one thing to the next. Offering an unexpected “Thank you,” can create a much-needed positive moment in someone’s day.
  • When in a virtual or in-person meeting try saying, “I appreciate your input.” So often we don’t take the time to acknowledge the ideas that other people contribute. Whether we use that input or not, praising another person for their ideas helps them flourish and get better at offering ideas over time.

I know that not all corporate cultures will find these practices comfortable, so pick and choose wisely.  But kindness and praise never hurt anyone, so give it a try.

Kathi Elster – Executive Coach and co-owner of K Squared Enterprises.

Contact us at info@mycrazyoffice.co for any further help around this topic.

The Importance of Being Patient with Yourself

As many of us move through week nine of sheltering in place, it becomes more and more difficult to simply “keep calm and carry on.” 

Some of us may have started the quarantine with high hopes of a brief but successful period of isolation. Some of us may have used this time to launch creative projects, institute family activities, or get busy with different forms of home improvement. And some of us may have been contending with the actual virus – either because we contracted the illness ourselves or because a family member contracted it. 

Whatever your experience has been during this time, I can guarantee that it hasn’t been easy. It’s likely that you’ve had days of great productivity, and days of no productivity. You’ve felt good at times, and lousy at other times. You’ve probably encountered moments of hope and clarity followed by moments of hopelessness and confusion. 

Why does this matter? It matters because as we continue to cope with COVID-19, it’s important to also practice patience with our own process. Being patient with your process means you make room for your feelings, forgive your mistakes, and allow yourself to start again. 

  • Don’t minimize your experience. It can be tempting to engage in comparisons regarding your suffering versus the suffering of others. You may feel that because you didn’t contract the virus or lose your job, you have no right to have bad days. This attitude minimizes your experience and squelches your emotions, which does not help you feel better. You can feel badly for others and still pay attention to your experience. 
  • Give yourself permission to have a range of feelings. It would be normal to cycle through a wide range of feelings at this time – anxiety, sadness, anger, frustration, excitement, happiness, irritation, relief. All of these feelings are probably moving through you. Think of emotions as “energy in motion,” the more you acknowledge them, the faster they pass.
  • Don’t beat yourself up if you slip into unhealthy habits. I’ve spoken with a number of people who find themselves over-eating, over-drinking, over-texting, obsessively playing video games or shopping online. If you have an unhealthy habit you’ve slipped back into, do your best not to beat yourself up. Instead, reach out for support and try to get healthy again.
  • Allow yourself to start again. If you have a bad day, perform poorly at work, or fail to meet your own expectations some way, allow yourself to start again. It can be tempting to mentally punish yourself for mistakes and missteps. This does not help. Be patient with yourself and simply promise to do better next time. 
  • Ask for support if you need it. You may want to seek the support of a close friend, an understanding family member, or a professional coach or counselor. Asking for support is an important step in giving yourself room to express what you are going through and feel understood. 

Being patient with yourself may seem anti-intuitive during a pandemic. You may think that you should to be alert and on-the-ball at all times. But practicing patience with yourself will actually help you feel better, perform better and be more patient with others during this incredibly stressful time.

Katherine Crowley – Career Therapist and co-owner of K Squared Enterprises.

Contact us at info@mycrazyoffice.co for any further help around this topic.

 

Impress Your Boss While Working Remotely

If you are one of the lucky ones to have a good job it is your responsibility to make your work stand out to ensure that you are not on the short list if there are any future layoffs.

As an executive coach, I know my clients are concerned about being noticed by their managers. This is particularly important for those who tend to be more introverted, or those that might have been on the outs with their supervisor prior to the quarantine. Even if you are only part-time or a consultant, it’s time to step up your game.

Here are a few tips that will help:

1 – Arrive a few minutes early to all conference calls and videoconferences.

I have a strong opinion on this one. I feel that lateness shows disrespect and disorganization. Being early gives you the time to relax, prepare and say hi to everyone else. You will be noticed.  

2 – Maintain regular business hours.

We are working our way through an unusual time where many of us have responsibilities at home beyond our jobs.  Flexibility is key for many of us to be successful now. With that said, if you need to have a different schedule be sure that others know. But, try to have a consistent schedule. The last thing you want said about you is “I have no idea where so-in-so is.”

3 – Always answer your bosses phone calls.

Sounds simple, so why is it so hard? Keep your phone next to you at all times. Keep the ringer on if that helps. If you have to walk around, put your phone in your pocket. Being available and responsive will give your boss the idea that you are there for him/her.

4 – Answer emails ASAP

I know this can be challenging but remember “Out of sight, out of mind.” Since you are not visible to your boss and coworkers, answering emails is the second best way to be seen.

5 – Do your best work.

That’s right, put in a little more effort. Perhaps you can use technology that you have not used before; learn how to create charts or design more elaborate presentations. Show how you are learning and growing.

6 – Do not procrastinate on any assignments.

If you are someone who does procrastinate, it might be challenging for you to stop procrastinating during this difficult time. But now is better than never. If you are someone who does not procrastinate, you might not have the energy to be on top of your projects at this time. Trust me your boss will notice who he/she can count on.

7 – Be proactive. 

Now is the time to think out of the box. If you have an idea for your company, write a proposal. If you have a new way of solving a problem that your team has been working on, create a presentation and ask for a meeting. If you have strong tech skills, you may want to help others who are less inclined.

Speak up, show up, or run the risk of going unnoticed.

Kathi Elster – Executive Coach and co-owner of K Squared Enterprises.

Contact us at info@mycrazyoffice.co for any further help around this topic.

Managing Our Brain’s Response To Uncertainty

As our world, our country, our states, our towns, and our communities work hard to address the many aspects of the COVID-19 pandemic, each of us has another internal challenge that requires our constant attention – How do we manage living with so much uncertainty? 

It’s one thing to be unsure about tomorrow’s weather or the time of a flight arrival, but the uncertainty that COVID-19 brings is over the top. We don’t know when the economy will get going again, when or if we will return to our former workplaces, whether we will have a second wave of the virus, what will happen to cities that re-open prematurely, how schools will function. The list of unknowns is daunting.

In an article titled, Science Explains Why Uncertainty Is So Hard on Our Brain, writer Markham Heid explains why we human beings struggle with uncertainty. Apparently, fear of uncertainty (AKA fear of the unknown) is one of strongest fears that human beings have. It is at the root of many anxiety disorders, panic attacks and depressed states.

Uncertainty is a disruptor. It interrupts the brain’s routine and habitual thoughts, assumptions, and decision-making processes. Uncertainty makes planning difficult and creates a sense of danger or foreboding. Tasked with trying to figure out what will happen next, the brain kicks into high gear. It generates survival-oriented mental processes such as hyper-vigilance, emotional reactivity, catastrophic thinking and obsessive worry. 

What helps the brain manage uncertainty? Anything that takes it (and you) out of worry, obsession, emotional reactivity, and catastrophic thinking. Anything that puts it (and you) in the present moment.   

Plan for the day – not for the year. Jot down manageable goals of things that you can accomplish here and now (or over the next few days) that will make you feel a sense of accomplishment and control. Examples: clean one room, clear out one closet, reconcile your bank account, put away your clothes, fix something that’s broken, start one creative project, plan a Zoom get-together. 

Focus on the things you can influence, not the things you can’t. You can’t control which states open their businesses at what point in time. You can’t control whether your industry is going through a rough time. You can look for opportunities to reconfigure your work life in a way that makes more sense to you. Look for where your power lies, and focus there.

Slow down. This may sound silly. Why would you want to slow down when your brains tells you to hurry up? Because slowing down will help you manage uncertainty from a clearer, calmer place. Worry, anxiety and obsessive thinking do not help with uncertainty. Being present does. Slowing down may mean that you stop, breathe, and enjoy the breakfast you’re eating. It could involve watching the birds outside your window as they fly and perch. Slowing down may mean you take just a few minutes to practice meditation every morning, or it could entail a break from work where you breathe slowly and deeply three times. The idea is to slow your system down enough to reduce the chatter in your brain. 

Limit your intake of news. Afraid of what could lie ahead, the brain projects gloomy hypotheticals and worse case scenarios. It then looks for confirmation. News outlets often feed into that anxiety with their attempts at predicting future events. Studies show that too much information overwhelms the brain, leaving it confused and distressed. Try to put strict limits on the amount of news that you ingest. It will improve your ability to manage uncertainty.

Living with this degree of uncertainty is challenging for everyone. Appreciating that our brains have trouble with the unknown can inspire us to manage the anxiety and emotional reactivity that comes with the many unknown outcomes of the current pandemic.

Katherine Crowley – Career Therapist and co-owner of K Squared Enterprises

Contact us at info@mycrazyoffice.co for any further help around this topic.

Is Someone Getting on Your Last Nerve?

My husband was noticeably irritated with me last night. He said that I was “yawn talking.” Do you know what yawn talking is? It’s when you keep talking even as you yawn. Apparently, I’ve been doing that a lot lately, and it’s extremely annoying.

My initial reaction after being accused of “yawn talking,” was to strike back. If I do that, then he “burp talks.” But that isn’t really the point. The point is, we’ve been sheltering in place for too long, and we’re getting on each other’s nerves. Critical words, verbal tics, grating habits, and nonverbal gestures that we might normally have shrugged off are getting to us.

You may find yourself in a similar situation. Over the past couple of weeks, I’ve heard numerous complaints from my clients about other people’s bad behavior. It could be a boss who is making more-than-usual unreasonable demands. A family member who is acting out. A coworker who is chronically late – even for Zoom meetings. Perhaps you have an upstairs neighbor who is playing loud music or moving furniture late at night.

None of these may be new behaviors, but they feel more irritating today. It’s the emotional by-product of extended captivity in the name of staying safe.

If your nerves are frayed, your temper is quick, and you feel overly reactive to the behavior of others, you are not alone. The question is, what can we do to calm our systems down?

Here are a few tips:

Shift your energy – I’ve said it before, and I will say it again. Confined living creates pent up energy which needs to be released one way or another. Run, jog, dance, squirm, have a pillow fight, take a bath, step outside, take ten deep breaths. Do something to shift the energy and relax your system. The more rigorous the movement, the better the release.

Ask yourself, “how important is it?” – If someone criticizes you, interrupts you, ignores you, makes a sarcastic remark, or offends you in some way, try to pause and ask yourself if it’s worth getting upset about. Is this a matter of life or death? Is your welfare truly threatened by this person/event/remark?

Let someone talk you off of the ledge – Sometimes you may know that you are over-reacting but you can’t help yourself. At these times, it’s smart to call a trusted friend or confidante, voice your complaint, and let them calm you down.

Try to find the humor – This isn’t always easy, but it’s well worth the effort. I am forever grateful to those people who can find the humor in difficult moments. Laughter relaxes the nervous system and puts small problems in their proper perspective. If you can find what’s funny in a tense exchange, both parties will benefit.

There is no miracle cure for our frayed nerves at this time. We don’t know exactly when we will be less confined, more mobile, less fearful. While we do our best to manage our lives during the pandemic, let’s all commit to doing what we can to soothe our over-worked nerves.

Katherine Crowley – Career Therapist and co-owner of K Squared Enterprises

Contact us at info@mycrazyoffice.co for any further help around this topic.

Moving Forward – Into the Unknown

This past Sunday (4/26/2020) Governor Cuomo of New York said, “We are not going back to the way things were, we are going forward.” I have to say I agree with the Governor.  Many of my clients are telling me that they see this as an opportunity to do things differently.

Some small business owners want to take their businesses smaller not bigger.  Other clients want to continue working from home and no longer want to commute. Several of my clients are saying they want to incorporate real work-life balance — not just pay lip service to it. And some clients are realizing that they need to find a better job/career.

Everyone is thinking about what “moving forward” means.  If you aren’t, it’s time to start.  We are in a reset.  Go inside and listen. Do not disregard your deepest thoughts and feelings; they are telling you something.  You are at a point of choice at this time. You can let go of the way you thought work had to be and decide on what is right for you.

What parts of your job/career do you want to move forward? What parts are you unwilling to continue?  Consider the following:

Commuting – Maybe you want to work closer to home, or work virtually.

Change industry – If your industry is on hold, you may want to investigate a completely different industry. Maybe you want to go back to school.

Micromanaging boss – This could be a good time to see if you can transfer to another department or find another job.

Doing the work of others – Perhaps you no longer want to compensate for others’ lack of initiative.

Compromising my private life – You may want to establish a hard start and stop time to your workday, creating boundaries around work that protect your private life.

Working with a mean girl/guy – Instead of working with awful people, you may be ready to look for a new position within or outside of your current company

Not getting paid fairly – It may be time to find a position that pays you what you deserve.

Getting rid of troubling employees – Downturns have always been a good time to lay off difficult staff. Perhaps you have some people who could go.

Needing less office space – Going to a more virtual workforce may mean you don’t need as much office space.

Going back to a standard schedule – Instead of returning to your previously regimented work schedule, you may want more flexibility.

Stop eating overpriced unhealthy food – Does your company serve unhealthy, overpriced food at meetings?  You may want to bring your own food to work more often.

 It’s time for me to not have a boss – You may be ready to start your own business.

 Doing work that has no meaning – You may feel that now is the time to make a difference.

Most of us fear change and the unknown.  We tend to stay in difficult situations longer then we should for fear of not knowing what better options are available to us.  Instead of being scared, embrace change and possibilities. (I know this is easier to say than it is to do.)

During this unusual time, I challenge each of you to examine and come to terms with what you really want to do professionally.  Consider your happiness, your purpose, your health, and your legacy.

Kathi Elster – Executive Coach and co-owner of K Squared Enterprises.

Contact us at info@mycrazyoffice.co for any further help around this topic.

Living in the Waiting Room

I don’t know about you, but I hate to wait. When faced with a long line at a store, a movie, a food bar or even a gas station, I’m the person who opts out, returning at another time when I won’t have to wait. In fact, until March of this year, waiting for anything seemed like an immense waste of time to me.

That was before the pandemic hit. Before we were all told to shelter in place. Before we understood the importance of social distancing. And before we were asked to wait in line at stores, at banks, at any place where people congregate to conduct their essential business.

Now, waiting is a form of caring, of preventing, of dealing with a situation we don’t yet have under control. We’re waiting for signs that it’s safe for the economy to slowly re-open. We’re waiting to see how schools will operate. We’re waiting to discover when and how sports teams, service businesses, and the entire entertainment industry will re-emerge.

It’s hard to be waiting in so many ways for so many things. The human brain is a planning brain and we desperately want to know what comes next. That unquenchable thirst for answers can mutate into uncomfortable feelings of anxiety, frustration, impatience, agitation, restlessness and even depression.

Today, we are all Living in the Waiting Room. We won’t have to be here forever, but it will be a while before we can re-launch our lives in any significant way. What follows are some thoughts about making the Waiting Room more tolerable:

Bring many forms of entertainment to the Waiting Room– good books, fun movies, knitting projects, crossword puzzles, word games, musical instruments, dance routines, sketch pads, new recipes – anything that takes your attention away from fretting, worrying or obsessing and allows your mind to be creative.

Take physical breaks from sitting in the Waiting Room – Go outside, take a run, go for a hike, yawn, stretch, shake your head and arms, walk around, pound a pillow. Physical movement helps move emotions through your body. Feelings of impatience, frustration and agitation can be reduced by increasing blood flow.

Connect with other people in the Waiting Room – We’ve heard over and over that we are in this together. Nothing confirms that more than striking up conversations with others who are waiting. Even if the novelty of video conferencing has worn off, it’s still essential to reach out to the people you care about and make contact. Human connection lessens anxiety and makes us feel less adrift.

Try not to obsess about when you’re getting out of the Waiting Room – This is a hard request. You know that person in the waiting room who paces back and forth, looks at the time, stares at their phone, insists on being the first to be informed? Don’t be that person. Understand the limits of endless news briefings, medical predictions, scare tactics, and conspiracy theories. None of those items are going to get us out of here faster. And everyone is working on getting things moving again.

One other thing about the Waiting Room – each person, each family has their own set of concerns, their own set of pressures that they are juggling.  Appreciating that we are all dealing with different conditions is part of living in the Waiting Room. You don’t have to feel guilty if your conditions are less difficult than others, but you can be respectful and appreciate the wide range of challenges that each person in the Waiting Room is managing.

Katherine Crowley – Career Therapist and co-owner of K Squared Enterprises

Contact us at info@mycrazyoffice.co for any further help around this topic.

The Silver Lining – Things I Appreciate About This Quarantine

As an executive coach, I try to show my clients that with every awful business occurrence there is usually a silver lining. You may not see that lining at first, but with time you can see there was a lesson of value.

Not everyone is experiencing or seeing the silver lining at this time. Some of you are losing cherished members of your family and dear friends. Some of you may have lost your job and much needed income.

Some of you may feel angry because your gym is closed.  Most of us desperately need a haircut.  With that said, this quarantine and pause from life, as usual, can be a catalyst for each of us to take stock regarding what might actually be the silver lining.

Below is a list of silver lining comments that my clients have made over the last few weeks:

1 – I don’t miss many of my co-workers.

2 – I’m cooking all my meals and I like it.

3 – I’m sleeping better and don’t feel the pressure to get up earlier than needed.

4 – I like the relaxed attire I get to wear while working.

5 – I have so many fewer emails that my job is more doable.

6 – I’m learning that I like being by myself – I like me.

7 – I’m an introvert so I’m OK dealing with fewer people daily.

8 – I don’t have to commute.

9 – I’m hearing from friends and family that I haven’t spoken to for a while.

10 – I’m reading more, cleaning more, and finding it relaxing.

11 – I’m more appreciative of the essential workers in my city.

12 – Spending more time with my cat/dog and family is really nice.

13 – I can hear the birds singing because there are less cars on the road.

14 – It feels like the planet is healing itself.

15 – I have the opportunity to rethink my values.

16 – I’m realizing how important my supermarket workers are.

17 – I can take care of myself on my schedule throughout the day.

18 – I appreciate my job.

19 – I get to take classes for the job I really want.

20 – I’m learning how to connect with people on line.

21 – I like having access to people and places virtually that are not local.

Hard times teach us valuable lessons that help us grow and plan for the future. What are your silver linings?  If you don’t see them at this time I promise they are there.  You will see them when the time is right.

Kathi Elster – Executive Coach and co-owner of K Squared Enterprises.

Contact us at info@mycrazyoffice.co for any further help around this topic.